If you have a question about your receiving or your tracking number, please be sure it has been 3-5 days after you've ordered as that is the general processing time.

If you have questions about switching items, please provide us with your order number and text us at the contact information below and we will respond to you.

• Email: support@cotode.net
• Address:  1000 Louisiana Street, Houston, TX 77002
• Business Hours: Mon - Fri; 9:00 AM - 5:00 PM ICT.

Thank you.